Pricing & Availability
The Store displays the current price for Goods at the time of purchase. Pricing and availability may change without notice. Acknowledgment of your order does not mean acceptance, shipping, or confirmation of price or availability.
JSK endeavors to accurately display product pricing and availability. However, items may be mispriced, unavailable, or inaccurately described. We do not guarantee accuracy and reserve the right to update information without notice.
Payment & Billing Policy
Our payment and billing policy at JSK Tuning is designed to ensure a smooth and secure transaction process. We accept major credit and debit cards and utilize Stripe for processing payments securely. Upon placing your order, your payment method will be preauthorized for the total amount, but we do not charge the card until the item is confirmed and ready to ship. It's crucial to provide accurate billing information to avoid any delays in processing your order. Once your payment is confirmed, you'll receive an email notification. Should you need to make any changes or cancel your order, please reach out to us promptly. In the event of any billing disputes, our customer service team is here to assist you. Please note that applicable sales tax may be added based on your location. We reserve the right to update our policy, so be sure to check here for any changes. If you have any questions or concerns regarding our payment and billing process, don't hesitate to contact us. Also, please note that for security reasons, we only ship to the billing address provided during checkout, and we do not deliver to PO Box locations.
Cancellation Policy
At JSK Tuning, we understand that circumstances may arise where you need to cancel your order. If you wish to cancel an order, please immediately call or email us to stop the item from leaving our warehouse. If the item has already been shipped, it may be possible to stop the shipment depending on the carrier's policies. Please note that shipping fees and restocking fees may apply.
Defective, Damaged, or Wrong Item
At JSK Tuning, we strive for excellence in every aspect of our service. However, in rare instances where products arrive damaged, defective, or inaccurately, we stand ready to rectify the situation promptly and professionally. If upon receipt of your order, you find any issues such as damage, defects, or incorrect items, please refrain from attempting installation or modification. Instead, kindly reach out to our dedicated customer service team who will guide you through the resolution process with care and attention to detail.
Should an exchange or replacement be necessary, our team will work closely with you to ensure a smooth transaction. We may request visual documentation like photos or videos to better understand the issue and expedite the resolution process.
If approved, we will provide a prepaid return label for the return of the defective product. Once received, we will thoroughly inspect the item and, upon confirmation of the issue, proceed with the exchange or replacement.
It's important to note that products must be returned within 30 days of delivery, and any damage caused during shipping will be promptly addressed through coordination with the shipping courier.
Please understand that this process is distinct from warranty claims, which are managed directly by manufacturers. Details on warranty procedures can be found here. We, at JSK Tuning, are committed to facilitating seamless experiences for our customers in all matters, including warranty claims.
Risk of Loss While Shipping
When you make a purchase with JSK Tuning, the risk of loss for your items depends on your chosen shipping method:
- If you select standard or free shipping, the risk of loss transfers to you when the goods are transferred to the shipping carrier. JSK Tuning is not liable for any loss, damage, or theft that may occur during transit or delivery.
- If you opt in for insurance (at additional cost), JSK Tuning assumes the risk of loss until the goods reach your specified address. We take responsibility for any loss or damage during transit or delivery. In case of issues, report them promptly through our online return form.
When choosing your shipping option, please consider the following criteria:
- Lost packages are those marked as stuck in transit or not scanned by the shipping carrier for 7 or more days. Report a delivery failure for a lost package within 7 to 30 days from the last package scan.
- Damaged items sustain visible harm during shipping. Report a damaged package immediately upon delivery and no later than 15 days from the delivery date.
- Stolen packages are confirmed as delivered but go missing. Report a stolen package immediately upon delivery and no later than 15 days from the delivery date. File a police report for missing packages over $100 USD in value.
Approved cases of delivery failure may result in refunds, store credit, or replacements, at JSK Tuning’s discretion. Open box or buyback products may be excluded from certain provisions. The cost of guaranteed delivery is non-refundable if any products have been delivered or if a delivery failure has been reported.
Disclaimer of Warranties
JSK Tuning strives to provide a secure online experience, but we cannot guarantee that our website or downloadable content will be free of viruses or other harmful code. You are responsible for safeguarding your devices. Your use of our website, its content, and any services obtained through it is at your own risk. We provide everything "as is" and "as available," without any warranties, express or implied.We do not warrant the completeness, security, reliability, quality, accuracy, or availability of our website. We do not guarantee uninterrupted or error-free access, nor do we warrant that defects will be corrected or that our site is free of viruses. We disclaim all warranties, including those of merchantability, non-infringement, and fitness for a particular purpose, to the fullest extent permitted by law.This disclaimer does not affect any warranties that cannot be excluded or limited under applicable law.
Accounts & Security
To access our website or features, provide accurate information. Your account details are confidential; do not share them. Notify us immediately of any unauthorized access. We may deactivate your account if we suspect a violation of these Terms.
Copyright Infringement
JSK Tuning respects intellectual property rights and expects the same from its users and visitors. We comply with the Digital Millennium Copyright Act (DMCA) and other applicable laws regarding copyright infringement.
If you believe content on our website infringes your copyright, you can notify us by sending a written notice to our designated copyright agent. Similarly, if you believe a notice of copyright infringement has been wrongly filed against you, you can send us a counter-notice. Both notices and counter-notices must meet the current statutory requirements imposed by the DMCA.
To submit a notice of copyright infringement, please provide us with:
- A physical or electronic signature of the copyright owner or authorized representative.
- Description of the copyrighted work claimed to be infringed.
- Location of the infringing material on our website.
- Your contact information (address, phone number, email).
- A statement that you have a good faith belief that the disputed use is unauthorized.
- A statement, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on their behalf.
Send notices to:
By Mail:
Copyright Manager
JSK Tuning - Legal Department
1170 Centre Dr. #J
Walnut, CA 91789
By Email:
(Include "Notice of Infringement" in the subject line.)
Please note: This information is solely for notifying JSK Tuning of potential copyright infringement. For other inquiries, please contact us through appropriate channels.
Returns Aftermarket Items
At JSK Tuning, our primary objective is to ensure customer satisfaction, aiming for an enjoyable purchasing experience. If any issues arise with our products, we encourage you to promptly contact our professional staff available seven days a week. We stand behind the quality of our items and offer a limited 30-day comprehensive warranty from the date of purchase.
Given the nature of aftermarket items, it is essential to note that they do not come with instructions. We strongly recommend professional installation, with the buyer assuming all risks associated with installation and usage. No exchanges will be issued for products that have been damaged, used, or modified. For assistance, we provide general installation guides and FAQs on our blog. It is the buyer's responsibility to cover both-way shipping and any associated fees. We guarantee that any issues are resolvable and encourage you to discuss them with us before leaving negative feedback.
Please ensure confirmation of all pricing with us before proceeding with your purchase.
Additional Information
- Sales Tax: California buyers are subject to a 9.50% sales tax.
- Intended Use: Our aftermarket products are intended for off-road or show purposes only. The removal of reinforcements, bumpers, turn signals, or other safety equipment is the buyer's responsibility. JSK Tuning will not be held responsible for the buyer's actions or any damages occurring during the installation of purchased parts.
- Legal Compliance: Some items may not be street-legal in all states. It is the buyer's responsibility to adhere to applicable state laws. Due to strict federal and state safety crash guidelines, JSK Tuning is not liable for damages or injuries resulting from accidents due to driver error, incorrect installations, bad judgment, or acts of nature.
- Off-Highway Use: All products are intended for off-highway uses only, and the buyer assumes all responsibilities for determining the suitability of the products. JSK Tuning is not responsible for any damages incurred directly or indirectly on vehicles or their occupants due to installation, modification, or unusual stress on the products.
- Nature of Aftermarket Items: Given the nature of aftermarket items, it's essential to note that they do not come with instructions. We strongly recommend professional installation, with the buyer assuming all risks associated with installation and usage.
- Professional Installation: JSK Tuning strongly recommends that specific items, such as carbon fiber hoods, body kits, and performance components, be installed by a professional and qualified customizing shop. Some products may require custom modifications, and prep work for an exact fit. JSK Tuning is not liable for expenses imposed by customizing or collision repair shops.
- Disclaimer: All prices, information, etc., are subject to change without notice. JSK Tuning disclaims responsibility and accepts no liability for direct or indirect loss or damage resulting from inaccuracies, omissions, or typographical errors on this page.